Refund policy
Returns
Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition. We are dedicated to making sure that your items arrive on time and in excellent condition. Should you have any further questions or concerns about our shipping policy, please don’t hesitate to contact us. Your satisfaction is our priority.
Return Policy
Our return policy lasts 7 days. Unfortunately, if 7 days have elapsed since your purchase, we can’t offer you a refund or exchange. To be eligible for a return, your item must remain unused and in the original condition that you received it, including the original packaging.
Process:
To start a return, kindly contact our customer service team with your order number and reason for the return.
Exceptions/Non-returnable items:
Certain items are exempt from being returned, such as perishable goods, and personal care items (such as beauty products). Should you have any inquiries or concerns, please feel free to contact us. We aim to make the return process as smooth as possible and are here to help every step of the way. Thank you for shopping with us, and please don't hesitate to reach out to our customer service team for any further assistance.